This privacy policy sets out how Silkonstans collects, uses, shares, and protects any information that you provide when you use this website (

We believe it is highly important for you to understand what we do with this information, so please read this policy carefully.

We also encourage you to check this policy from time to time as Silkonstans may revise it periodically in order to reflect changes to our practices or for operational, legal or regulatory reasons. This policy is effective from January 1st 2019.



When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse this website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to this website, and information about how you interact with this website.

We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Also, when you make a purchase or attempt to make a purchase through this website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We refer to this information as “Order Information”.



When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through this website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with this website, and to assess the success of our marketing and advertising campaigns).



We share your Personal Information only with third parties that help us use your Personal Information, as described above.

For example, we use E-monsite to power our online store--you can read more about how E-monsite uses your Personal Information here:

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:

You can also opt-out of Google Analytics here:

You can opt out of targeted advertising by using the links below:

- Facebook:

- Google:

- Bing: 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



When you provide us with Personal Information to place an order, we suggest that you consent to the collection and use of this information for that specific reason.

However, your consent will be explicitly asked for any other reasons such as newsletter, online survey, contests etc.

If you wish to withdraw your consent, you can:

- change your preferences in the settings of your Account

- click on the “unsubscribe” link at the bottom of each newsletter email you receive.

- email us at



If you are under 18 years of age, you may browse our website. However, you may not provide Personal Information to us. This means that you cannot register or make a purchase.

This website is not designed for minors and we do not knowingly collect personally identifiable information from any person under 18 years of age. If you are under 18 years of age and have any questions or concerns about this website, please seek guidance from a parent or responsible adult.



Our servers protect your information using advanced encryption techniques and firewall technology. For example, we are using Secure Sockets Layer technology (SSL) when you provide us with your credit card information and we only reveal the last four digits of your credit card number when confirming an order.

However, whilst we take appropriate measures to safeguard your personal data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

It is also important for you to protect yourself against unauthorized access to your password and to your computer. If you are using a shared computer, do ensure to sign off from your account when finished.



Please note, we will maintain your Order Information for our records unless and until you ask us to delete this information.



For more information about our privacy policy, if you would like to have access, amend, correct, delete the Personal Information we hold about you, or would like to make a complaint, please contact us at or by mail at:



Appt 312

6 rue de la plante aux flamands,

Saint-Brice sous foret.